ARTSY FAQS

You’ve Got Questions–We’ve Got Answers

What is Artsy?

Artsy is a serviced accommodation company that provides a range of high-quality and stylish accommodations for short-term stays. Our properties are designed to offer a comfortable and convenient experience for both leisure and business travelers.

What types of accommodations does Artsy offer?

Artsy offers a variety of accommodations, including apartments, houses, and complexs. Our properties are carefully selected to ensure they meet our high standards for comfort, style, and amenities.

Where are Artsy accommodations located?

Our accommodations are located in popular and convenient locations within cities and desirable vacation destinations. We strive to choose locations that offer easy access to attractions, transportation, and local amenities.

How do I make a reservation with Artsy?

Making a reservation with Artsy is simple. You can visit our website or contact our customer service team to check availability, explore the options, and book your preferred accommodation. Our website provides detailed information about each property, including photos, amenities, and pricing.

What amenities are included in Artsy accommodations?

Artsy accommodations are fully furnished and equipped with modern amenities to ensure a comfortable stay. Amenities may include fully equipped kitchens, Wi-Fi, flat-screen TVs, laundry facilities, toiletries, and more. The specific amenities can vary depending on the property, so it's best to check the listing for details.

Can I modify or cancel my reservation?

Yes, we understand that plans can change. You can modify or cancel your reservation, subject to our cancellation policy. The policy details and any associated fees will be provided at the time of booking or can be obtained by contacting our customer service team.

Is there a minimum or maximum length of stay?

The length of stay can vary depending on the property and the time of year. While some properties may have a minimum stay requirement, such as a few nights or a week, others may offer more flexibility. Please check the specific property listing for details or contact our customer service team for assistance.

Is there a cleaning service provided?

Yes, we provide regular cleaning services for our accommodations. The frequency of cleaning depends on the length of your stay. For shorter stays, we typically offer cleaning before and after your stay. For longer stays, we may provide periodic cleaning during your visit. Additional details can be found in the property listing or by contacting our customer service team.

Are pets allowed in Artsy accommodations?

While we understand the love for pets, our policy regarding pets can vary from property to property. Some accommodations may allow pets, while others may not. Please check the property listing or contact our customer service team to inquire about the pet policy for a specific accommodation.

How do I reach customer support if I have any issues during my stay?

We have a dedicated customer support team available to assist you with any issues or concerns during your stay. You can reach out to us through our website or contact the provided support number. We strive to provide prompt assistance and ensure your experience with Artsy is enjoyable.